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Terms and Conditions

Last Updated: November 12, 2024

Welcome to Shoopy! These Terms and Conditions ("Terms") govern your access to and use of Shoopy's platform, tools, and services ("Service"). By registering for or using the Service, you agree to abide by these Terms. If you do not agree, please discontinue use of the Service.

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1. Acceptance of Terms

By accessing or using Shoopy (Clevup Technologies Pvt Ltd), you confirm that you are legally capable of entering into binding agreements and agree to comply with these Terms. If you use Shoopy on behalf of an organization, you represent that you have authority to bind the organization.

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2. Services Provided

Shoopy (Clevup Technologies Pvt Ltd) is a business management platform designed to assist small and medium-sized enterprises (SMEs) in digitizing their operations. The Service includes:

  • Invoice and estimate generation

  • Inventory and catalog management

  • Order and shipping management

  • Integration with social media platforms

  • E-commerce store creation and hosting

  • Customer engagement tools (e.g., WhatsApp-based support)

  • Reporting and analytics

 

3. User Accounts

3.1 Registration

You must create an account to access most of Shoopy's features. You agree to provide accurate and current information during registration and update your details as necessary.

3.2 Account Security

You are responsible for maintaining the security of your account credentials. Shoopy will not be liable for unauthorized access resulting from your failure to secure your account.

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4. Subscription Plans and Payments

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4.1 Free and Paid Plans

Shoopy offers both free and paid subscription plans. Details of features, pricing, and billing cycles are available on our website.

 

4.2 Payments

Payments for paid plans are processed via third-party payment gateways. By subscribing, you authorize Shoopy to charge the specified fees.

 

4.3 Cancellations and Refunds

You may cancel your subscription anytime however refund is done if cancelled within 7 days of purchase. Refund policies are outlined on our website and depend on the plan selected.

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5. Use of the Service

 

5.1 Permitted Use

You may use the Service only for lawful purposes, to digitize and manage your business operations.

 

5.2 Prohibited Activities

You agree not to:

  • Misuse the Service or engage in fraudulent activities

  • Attempt to reverse engineer or replicate Shoopy's software

  • Upload harmful content, including malware or viruses

  • Violate intellectual property rights of Shoopy or other users

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6. Merchant Responsibilities

  • Accuracy of Information: Merchants are responsible for the accuracy of business details, product descriptions, and pricing displayed on their e-commerce store.

  • Compliance: Merchants must comply with applicable laws, including those governing taxes, data privacy, and consumer protection.

  • Customer Service: Merchants are responsible for managing customer relationships, including refunds, returns, and complaints.

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7. Intellectual Property

Shoopy retains all ownership rights to its software, trademarks, and content. Use of Shoopy does not grant you ownership of any intellectual property associated with the platform.

 

8. Data Protection and Privacy

Shoopy's use of your data is governed by our Privacy Policy. By using the Service, you consent to the collection, storage, and use of your data as described in the Privacy Policy.

 

9. Limitation of Liability

To the maximum extent permitted by law:

  • Shoopy shall not be liable for indirect, incidental, or consequential damages arising from your use of the Service.

  • Shoopy does not guarantee uninterrupted or error-free access to the platform.

 

10. Termination of Service

Shoopy reserves the right to suspend or terminate your access to the Service for:

  • Violation of these Terms

  • Non-payment of subscription fees

  • Activities deemed harmful to Shoopy or other users

 

11. Modifications to Terms

Shoopy may revise these Terms from time to time. Changes will be posted on our website, and continued use of the Service after such changes constitutes acceptance.

 

12. Governing Law

These Terms are governed by the laws of India. Any disputes arising from these Terms will be subject to the jurisdiction of the courts in Noida, India.

 

13. Contact Information

For questions or concerns about these Terms, please contact us at:

Shoopy Support Team
Email: contact@shoopy.in
Phone: +91-8800616434

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